Returns & Exchanges
At Adil Qadri, we strive to ensure you are completely satisfied with your luxury fragrance purchase. If you receive a damaged or incorrect product, our hassle-free return policy allows you to request an exchange or refund within 7 days of delivery.
Return Process
- 1.Initiate Request
Contact our customer support team via email or WhatsApp with your order ID and clear images of the product if it is damaged or incorrect.
- 2.Quality Inspection
Our team will review your request within 24-48 hours to verify the issue and ensure the product remains in its original, unused packaging.
- 3.Reverse Pickup
Once approved, we will arrange a free reverse pickup from your address; please ensure the items are securely packed to prevent transit damage.
- 4.Refund or Exchange
After receiving and inspecting the returned item at our warehouse, we will process your replacement or issue a refund to your original payment method.